Privacy Policy
Effective October 29, 2026
This policy explains what information Break Coffee of Raleigh Durham ("we", "us") collects through www.breakcoffeerdu.com, how we use it, and the choices you have. We provide office coffee service to businesses across the Raleigh-Durham area of North Carolina.
Information we collect
Information you give us. When you request a quote or free trial, or contact us through a form on this site, we collect the details you enter: your first and last name, company, phone number, email address, number of employees (where asked), and your message. If you call or email us, we keep a record of that conversation.
Information collected automatically. When you visit the site, we and our service providers receive technical information such as your IP address, browser and device type, the pages you view, how you arrived at the site, and an approximate location (city level). This is collected with cookies and similar technologies.
How we use it
- To reply to your enquiry, prepare a quote and arrange a trial or service.
- To run, secure and improve the website.
- To measure how the site and our advertising perform.
- To meet legal and accounting obligations.
We do not sell your personal information.
Cookies and analytics
The site uses cookies that Squarespace needs to run it, plus Google Analytics and Google Tag Manager to understand how the site is used, and Google Ads measurement to see which advertising leads to enquiries. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout. Blocking cookies may stop parts of the site from working.
Who we share it with
We share information only with service providers that help us run the business, and only as needed for that purpose:
- Squarespace, which hosts this website.
- Google, which provides analytics, tag management and advertising measurement.
- The database, hosting and email services we use to store your enquiry and notify us of it.
We may also disclose information if the law requires it or to protect our rights, safety or property.
How long we keep it
We keep enquiry details for as long as we need them to follow up, quote and serve you, and until you ask us to delete them. Analytics data is kept according to the retention settings of our analytics provider.
Your choices
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. You can also ask us to stop contacting you. To make a request, use the contact details below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them.
Security
We use reasonable safeguards to protect your information, including encrypted connections to this site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This site is for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
The site may link to other websites, such as Google Maps or social profiles. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Break Coffee of Raleigh Durham
Raleigh, NC
Phone: 919-928-2785
Email: marc@breakcoffeeco.com